the product is good but the customer services sucks. my parts came damaged and after I reordered the damaged piece along with more cabinets they didn’t ship the damaged part and now there is no one that will get back to me. Joe is horrible at communicating. it was decent at best from the beginning but after that it was hit or miss. would not recommend this company. I’m still trying to get my island back shipped
Resposta do fornecedor:
Hi, dear. I am sorry to bring you a bad experience. I understand the situation of the order, we are EXE prices, do not include transportation, and this is the transportation company encountered some problems in the transportation process, and when the goods are damaged, we will provide after-sales service for you and bear the freight cost for you. Once again, I am sorry, and we will continue to work hard to do better.
12 May 2025